RFIDBRIDGE NOTES DE TERRAIN / 01
Sélection · Test · Intégration · Déploiement
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RFIDBridge
Demander un devis projet

The reseller model: you hold the customer and the invoice.

The customer relationship is yours — the brand, the purchase order, the first phone call when something stops working. Our part starts behind your invoice: equipment supplied with the model and radio variant confirmed for the destination market, configuration support that reaches you before the deal closes, and an escalation path for what you do not want to carry.

PARTENAIRES / RESELLERL'UN DES TROIS MODÈLESLes conditions vivent dans un accord partenaire écrit, pas sur cette page.

01 / LA FORME

Idéal quand
il s'ajuste ainsi.

Idéal quand you hold the customer, the invoice and the first-line relationship.

This is a supply relationship with technical backing, and it is written that way honestly: it fits partners who already sell and support hardware or mobility — a barcode portfolio, a mobility fleet, a network install practice — and can absorb first-line RFID support into what their team already does. It is not a side income for a party that will forward every technical question to us; if the escalation path would carry the whole relationship, the referral model is the better fit.

Comparer les trois sur la page du programme
  • You buy and resell, and you invoice your customer.
  • We supply equipment, configuration support and the technical escalation path behind you.
  • Pre-sales support is available to you before the deal closes, not only after it is won.
  • We do not approach your registered customer directly for the same scope.

02 / QUI DÉTIENT QUOI

La ligne entre
votre côté et le nôtre.

VOUS DÉTENEZ

La relation devant le client

  • The customer relationship, your quotation and your invoice — including local commercial terms, delivery scheduling and anything you promise in your own name.
  • First-line support: the calls, the resets, the "the screen says nothing" traffic, triaged by your team before it reaches us.
  • A named technical contact who can configure a handheld or point a fixed reader without us doing it for them.
  • Accuracy about the destination market. Tell us the country before we quote the variant; the certification boundary is not something either of us can resell around.
NOUS DÉTENONS

Ce dont nous répondons dans ce modèle

  • Supply with the model, radio variant and certification evidence confirmed for the market actually being shipped to.
  • Pre-sales technical support — item review, tag selection, read-zone design — while the opportunity is still being won, not only after.
  • Configuration documentation you can hand your customer under your own brand.
  • A named escalation route for live deployments, and spares and availability planning before a failure forces the question.
Rien ici n'est une offre susceptible d'acceptation. Marges, territoire, enregistrement des deals et obligations de support n'existent que dans un accord partenaire écrit, négocié par partenaire et par marché.

03 / FACE AUX AUTRES MODÈLES

La même décision,
de trois façons.

Chaque page de modèle porte ce tableau, car choisir un modèle, c'est le comparer. La colonne que vous lisez est marquée.

  ReferralReseller (cette page)Solution partner
Client et facture We hold the customer for this scope; your introduction sits beside that relationship.Yours, entirely — the quotation and the invoice are your documents, not ours.Yours, including the design and the delivery decision.
Propriété technique All of it — qualification, testing, configuration, delivery and documentation.Yours, with our pre-sales support before the close and escalation behind it.You design and integrate; we validate the read, confirm the variant and supply the equipment.
Voie de support The customer is supported by us directly; you stay out of the escalation path.You at first line, us on the technical escalation path you define in your agreement.You on site; escalation reaches a named engineer rather than a queue.

04 / LES OBLIGATIONS

Ce que ce modèle
demande à chaque partie.

Ceux-ci s'ajoutent à ce que chaque partenaire fait — un contact technique nommé, un reporting honnête, le respect de la limite de certification. Ce sont les parties spécifiques à reseller.

DE VOUS

  • Register the deal when there is a real opportunity behind it. Registration is what makes "we will not approach your customer" checkable rather than aspirational.
  • Tell us when a won project went badly. A reseller who reports failures accurately gets better pre-sales support on the next one; that is the whole point of the relationship.

DE NOUS

  • No direct approach to your registered customer for the same scope. We will not use a support contact as a sales channel into your account.
  • Lead time and availability answers before you commit them to your customer, so the dates in your contract are dates we have confirmed.
  • The same variant and configuration documentation on every order of the same line, so a repeat purchase is actually repeatable.

05 / BIEN COMMENCER

À quoi ressemble une bonne
première candidature.

  • What you sell today, who you sell it to, and what your technical team already handles for you.
  • The first projects you would bring — even at enquiry stage — rather than a general intention to add a category.
  • The markets you need variants confirmed for, so the first conversation is about real configurations and not hypothetical ones.

Candidater ne crée pas de relation partenaire, et il n'y a aucun seuil de qualification derrière le formulaire. Le signal utile est une situation réelle décrite honnêtement.

Candidater comme partenaire reseller

06 / FAQ

Des questions qui méritent
d'être posées tôt.

Yes, and that is the honest condition. The model assumes your team handles first-line configuration and support with us backing it up. If you would have to forward every technical question to us, the relationship would fail at the first support call — the referral model has no such requirement.

No. Catalogue listings that carry a figure show a per-unit planning reference, not a reseller price. Commercial terms are negotiated per partner and per market, and publishing a number we would then vary is worse than publishing none.

Registration lives in the agreement, and the agreement states what survives the relationship and for how long. We would rather that answer be in writing between us than improvised at the difficult moment.

AVANT DE CANDIDATER

Lisez le modèle
à côté de ses voisins.

Tag selection and testing What your pre-sales support actually gets from us on a new item. Support and spares The escalation tracks your customer-facing team hands into. Trade terms How a quote, a shipment and the documents that ship actually work.

RFIDBRIDGE / PARTENAIRES

Apportez une vraie
opportunité.

Un premier échange est plus utile avec une situation client réelle qu'avec un profil d'entreprise. Les deux sont bienvenus ; l'un avance plus vite.

Candidater