The reseller model: you hold the customer and the invoice.

The customer relationship is yours — the brand, the purchase order, the first phone call when something stops working. Our part starts behind your invoice: equipment supplied with the model and radio variant confirmed for the destination market, configuration support that reaches you before the deal closes, and an escalation path for what you do not want to carry.

01 / A FORMA

Ideal quando
se ajusta assim.

Ideal quando you hold the customer, the invoice and the first-line relationship.

This is a supply relationship with technical backing, and it is written that way honestly: it fits partners who already sell and support hardware or mobility — a barcode portfolio, a mobility fleet, a network install practice — and can absorb first-line RFID support into what their team already does. It is not a side income for a party that will forward every technical question to us; if the escalation path would carry the whole relationship, the referral model is the better fit.

Comparar os três na página do programa

You buy and resell, and you invoice your customer.
We supply equipment, configuration support and the technical escalation path behind you.
Pre-sales support is available to you before the deal closes, not only after it is won.
We do not approach your registered customer directly for the same scope.

02 / QUEM DETÉM O QUÊ

A linha entre
o seu lado e o nosso.

VOCÊ DETÉM

O relacionamento perante o cliente

The customer relationship, your quotation and your invoice — including local commercial terms, delivery scheduling and anything you promise in your own name.
First-line support: the calls, the resets, the "the screen says nothing" traffic, triaged by your team before it reaches us.
A named technical contact who can configure a handheld or point a fixed reader without us doing it for them.
Accuracy about the destination market. Tell us the country before we quote the variant; the certification boundary is not something either of us can resell around.

NÓS DETEMOS

Por que somos responsáveis neste modelo

Supply with the model, radio variant and certification evidence confirmed for the market actually being shipped to.
Pre-sales technical support — item review, tag selection, read-zone design — while the opportunity is still being won, not only after.
Configuration documentation you can hand your customer under your own brand.
A named escalation route for live deployments, and spares and availability planning before a failure forces the question.

Nada aqui é uma oferta capaz de aceitação. Margens, território, registo de negócios e obrigações de suporte existem apenas num acordo de parceria escrito, negociado por parceiro e por mercado.

03 / FACE AOS OUTROS MODELOS

A mesma decisão,
de três maneiras.

Cada página de modelo traz esta tabela, porque escolher um modelo significa compará-lo. A coluna que está a ler está assinalada.

	Referral	Reseller (esta página)	Solution partner
Cliente e fatura	We hold the customer for this scope; your introduction sits beside that relationship.	Yours, entirely — the quotation and the invoice are your documents, not ours.	Yours, including the design and the delivery decision.
Titularidade técnica	All of it — qualification, testing, configuration, delivery and documentation.	Yours, with our pre-sales support before the close and escalation behind it.	You design and integrate; we validate the read, confirm the variant and supply the equipment.
Via de suporte	The customer is supported by us directly; you stay out of the escalation path.	You at first line, us on the technical escalation path you define in your agreement.	You on site; escalation reaches a named engineer rather than a queue.

04 / AS OBRIGAÇÕES

O que este modelo
exige de cada lado.

Estes somam-se ao que todo o parceiro faz — um contacto técnico nomeado, reportagem honesta, respeito pelo limite de certificação. São as partes específicas de reseller.

DE SI

Register the deal when there is a real opportunity behind it. Registration is what makes "we will not approach your customer" checkable rather than aspirational.
Tell us when a won project went badly. A reseller who reports failures accurately gets better pre-sales support on the next one; that is the whole point of the relationship.

DE NÓS

No direct approach to your registered customer for the same scope. We will not use a support contact as a sales channel into your account.
Lead time and availability answers before you commit them to your customer, so the dates in your contract are dates we have confirmed.
The same variant and configuration documentation on every order of the same line, so a repeat purchase is actually repeatable.

05 / COMEÇAR BEM

Como é uma boa
primeira candidatura.

What you sell today, who you sell it to, and what your technical team already handles for you.
The first projects you would bring — even at enquiry stage — rather than a general intention to add a category.
The markets you need variants confirmed for, so the first conversation is about real configurations and not hypothetical ones.

Candidatar-se não cria uma relação de parceria e não há qualquer limiar de qualificação por trás do formulário. O sinal útil é uma situação real descrita honestamente.

Candidatar-se como parceiro reseller

06 / FAQ

Perguntas que vale a pena
fazer cedo.

Do I need RFID staff before we can start?

Yes, and that is the honest condition. The model assumes your team handles first-line configuration and support with us backing it up. If you would have to forward every technical question to us, the relationship would fail at the first support call — the referral model has no such requirement.

Do you publish a price list or a margin?

No. Catalogue listings that carry a figure show a per-unit planning reference, not a reseller price. Commercial terms are negotiated per partner and per market, and publishing a number we would then vary is worse than publishing none.

What happens to my registered deal if we stop working together?

Registration lives in the agreement, and the agreement states what survives the relationship and for how long. We would rather that answer be in writing between us than improvised at the difficult moment.

ANTES DE SE CANDIDATAR

Leia o modelo
ao lado dos seus vizinhos.

RFIDBRIDGE / PARCEIROS

Traga uma oportunidade
real.

Uma primeira conversa é mais útil com uma situação real de cliente do que com um perfil de empresa. Ambos são bem-vindos; um avança mais depressa.

Candidatar-se agora

The reseller model: you hold the customer and the invoice.

Ideal quandose ajusta assim.

A linha entreo seu lado e o nosso.

A mesma decisão,de três maneiras.

O que este modeloexige de cada lado.

Como é uma boaprimeira candidatura.

Perguntas que vale a penafazer cedo.

Leia o modeloao lado dos seus vizinhos.

Traga uma oportunidadereal.